Our Terms & Conditions
These Terms and Conditions ("Terms") govern the sale of spare parts ("Products") by ASSIA ("Company," "we," "us," or "our") to any customer ("Customer," "you," or "your"). By purchasing our Products, you agree to be bound by these Terms.
1. Product Availability and Description
1.1. All Products are subject to availability. We reserve the right to limit or discontinue the availability of any Product at any time.
1.2. The description of Products is as accurate as possible. However, we do not warrant that descriptions or other content is free from errors.
2. Pricing
2.1. Prices for Products are listed on our website or in the price quotation provided to you.
2.2. Prices are subject to change without notice. Any change in prices will not affect orders already confirmed by us.
2.3. Prices do not include taxes, duties, or shipping costs unless explicitly mentioned.
3. Order and Acceptance
3.1. All orders placed by the Customer are subject to acceptance by the Company. We reserve the right to refuse or cancel any order for any reason, including but not limited to stock availability, errors in pricing or product information, or suspected fraudulent activity.
3.2. An order is confirmed when a confirmation email or invoice is sent to the Customer by the Company.
4. Payment Terms
4.1. Payment terms will be communicated to you at the time of sale. Payments must be made in full prior to the shipment of any Products unless otherwise agreed upon in writing.
4.2. We accept various payment methods, including bank transfer, credit/debit cards, or any other methods specified at the time of purchase.
4.3. In case of late payment, we reserve the right to charge interest at the highest rate permitted by law and suspend further deliveries.
5. Shipping and Delivery
6.1. Products may be returned for a refund or replacement within [30] days of receipt, provided the Products are in unused, original condition with all packaging intact.
6.2. You must contact us for a return authorization before sending any Product back. Unauthorized returns will not be accepted.
6.3. We reserve the right to charge a restocking fee of [percentage]% for returned items, unless the return is due to our error.
6. Returns and Refunds
3.1. All orders placed by the Customer are subject to acceptance by the Company. We reserve the right to refuse or cancel any order for any reason, including but not limited to stock availability, errors in pricing or product information, or suspected fraudulent activity.
3.2. An order is confirmed when a confirmation email or invoice is sent to the Customer by the Company.
7. Warranty
7.1. We provide a warranty for the Products sold by us, as described in the warranty documentation accompanying the Product. This warranty covers manufacturing defects but does not cover wear and tear, misuse, or improper installation.
7.2. Warranty claims must be made within the applicable warranty period, and proof of purchase is required.
8. Limitation of Liability
8.1. To the maximum extent permitted by law, the Company is not liable for any indirect, incidental, or consequential damages arising out of or related to the sale or use of our Products.
8.2. Our total liability for any claim, whether in contract, tort, or otherwise, will not exceed the purchase price paid for the specific Product giving rise to the claim.
9. Intellectual Property
9.1. All content, including but not limited to product descriptions, images, trademarks, and logos on our website or catalog, are the intellectual property of the Company. Unauthorized use is prohibited.
10. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Company Name: ASSIA
Company Address: B-29 Wazirpur Industrial Area, 110052
Email Address: Support@assia.in
Phone Number: +91 9650385048